We would like to inform you that you can reserve medications until 11:45 AM. Orders placed within this time frame will be processed on the same business day. Orders received after 11:45 AM will be processed on the next business day. For further information, please feel free to contact us. We assure you that we will do our best to provide you with the needed medications as quickly as possible.
Additionally, we would like to let you know that for products not currently in stock, we can place an order with our trusted supplier on your behalf. The estimated delivery time for such products is 2-3 business days. We will keep you updated on the order status and make every effort to provide you with the requested products as soon as possible.
Please note:
– For pre-ordering prescription medications, please send us a photo or other image (e.g., scan) of your prescription.
– Please bring the original Prescription document when you want to pick up the medicine .
– Medications that have already been dispensed cannot be taken back and resold by the pharmacy due to legal reasons. Therefore, exchanges of medications are not possible.
Send Prescription
Upload an image of your prescription, provide your name, and either your phone number or email address, then click “Send”. We will get in touch with you as soon as possible.
We would like to inform you that products ordered through special orders or custom requests from suppliers cannot be returned or exchanged due to legal and safety reasons.
With special orders, we make every effort to provide you with the correct and high-quality products. Before placing a special order, please ensure that you have selected the right products and are satisfied with your purchase.
If you have any questions or uncertainties about the products you wish to order, please do not hesitate to contact us. We are here to assist you and provide further information so you can make the right decision.
We appreciate your understanding and thank you for using our services.
Shipment
Austria
Pick up at the pharmacy
Free delivery (from EUR 80,- order value) Shipping by parcel service: € 15.00
Germany
Shipping by parcel service: € 20.00
Free shipping (from EUR 100,- order value)
Benelux countries
Shipping by parcel service: € 20.00
Free shipping (from EUR 120,- order value)
Switzerland Shipping Austrian Post: € 30.00
Montag bis Freitag: 8:30 – 12:30 Uhr & 14:30 – 18:30 Uhr Samstag: 8:30 – 12:30 Uhr Sonn-und Feiertage: 16:00 – 18:00 Uhr
Tel.: +43 5253 43310
Fax: +43 5253 43310 4
office@nikolaus-apotheke.at